Drive success for mid-market clients as an Account Manager in a hybrid-remote role. Focus on enhancing customer experience while ensuring effective use of integrated HR solutions.
As a critical part of the account management team, you will manage a portfolio of clients, addressing their HR, IT, and finance needs. Engage customers through proactive outreach and strategic problem-solving. You will also maintain long-term relationships and ensure contract renewals while contributing to product adoption across your customer base.
Key Responsibilities: • Conduct proactive outreach during key events • Understand client needs for tailored solutions • Build relationships with a variety of stakeholders • Manage negotiation of contracts and procurement • Create a successful pipeline for renewals and upgrades
Requirements: • Over 3 years in SaaS account management • Proven record of achieving sales goals • Stro...