Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues Documenting processes and technical designs and updating build books Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Ma...