About the job RQ09180 - DevOPS/Cloud Engineer - Senior

Provide senior level expertise in AWS cloud platform.

Provide design, build and support for cloud environments to create solutions for Contact center domain.

Lead the design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis

Monitor and assess the performance of applications in a cloud environment to ensure solutions are available

Participate to create, test and implement safeguards to maintain data integrity and protect against unauthorized access

Regularly review production logs, providing analysis & suggestions to implement measures in a proactive manner

Hands‑on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology<...