Responsible for chairing all monthly client engagement calls for each cluster, as well as collecting and analyzing OS deployment data to produce meaningful collateral for these calls.
Producing collateral for internal/external Governance calls, including chairing the meetings.
Provide status updates, risks and issues to ITS/DCO/Client stakeholders, including but not limited to management, senior management, directors, cluster partners, etc.
Assist DCO financial teams in producing updated software support cost projections, cluster costs and developing new cost models as products enter extended support or when publishers change their costs models.
Making further enhancements to the SRP client experience by creating enhanced data driven reporting...