Be a leader for Roots' retail operations as the Director, driving excellence and enhancing customer experiences. This senior role focuses on operational efficiency and strategic execution across our extensive store network.
In this key position, you will oversee operations for our 110 stores, ensuring high-quality and consistent service. We're seeking an experienced leader with a deep understanding of retail operations and the ability to manage growth and change. Your strategic insight will be instrumental in implementing scalable solutions as we expand.
Key Responsibilities:
• Design and maintain operational frameworks for all locations
• Lead standardization efforts for tools and processes
• Simplify operations and remove inefficiencies across stores
• Coordinate New Store Opening management seamlessly
• Drive effective integration between online and offline channels
Requirements:
• 10–15 years in retail leadership roles
• Strong background in multi-unit...