The Roles Administration Associate executes all transactional activities within Role Coordination function using the appropriate tool/s and procedures within the agreed SLAs and KPIs, ensuring compliance to internal control requirements.
+ Evaluate and execute end-user role assignment request based on market agreed procedures/policies + Collaborates with market Internal Control or Control Framework team on role assignment concerns like SOD, role-on-top and cross-market role requests. + Performs End User Role localization and ensure it is delivered on time. + Execute Role Variant creation and update in PRAM. + Raise a RDS based on the input received from Analyst or Market Role Links. + Documents all requests/activities in the ticket management tool following defined standards and best practices + Ensures timely resolution of all tickets within agreed SLAs and KPIs + Ensures timely response to emails sent to the group's generic ...