AIM Lévis is currently looking for a dispatcher to join its great team! The person is primarily responsible for taking service calls and organizing the work of the drivers accordingly.
What you will be responsible for:
Plan and organize drivers’ routes in an optimal way to ensure maximum use of the truck fleet
Assign routes to drivers (in-house software)
Respond to internal customer calls efficiently, courteously and professionally
Enter information into the computer system to document calls and perform appropriate follow-ups
Be the resource person for drivers regarding their working hours and resolve problems when necessary
Be able to weigh the trucks on our scales and enter them into our system
Process customs paperwork requests (USA drivers)
Maintain and track inventory in our supply yards on a daily basis