Rimouski Ford seeks an Automotive Technical Advisor to enhance service interactions between customers and our mechanics. Utilize your customer service talents to build lasting loyalty.
In this dynamic role, you will act as a liaison at Rimouski Ford, where understanding client needs is paramount. Your proficiency in advising clients on automotive services will be essential, alongside your ability to explain technical work clearly. Mastering maintenance standards is crucial for effective service delivery.
Key Responsibilities:
• Warmly welcome customers upon arrival
• Schedule maintenance and repair appointments efficiently
• Clearly explain situations to mechanics for effective service
• Prepare and detail work orders and invoices
• Recommend repairs based on vehicle history and needs
Requirements:
• Knowledge of mechanics beneficial
• Valid driver's license necessary
• Comfort with technology and computer systems
• Exceptional customer service and c...