SUMMARY:

Reporting to the Retail Assistant Managers, this role is responsible for selling products and for providing the highest level of customer service support at the Vancouver Aquarium retail and photo locations. The Sales Associates’ focus is to generate sales by assisting customers on the sales floor, suggest products that meet the customers’ needs, and process sales transactions through the POS. Being the first contact for guests once in the Aquarium, it is the responsibility of the associate to capture the smiles and memories of our visitors and by selling our souvenir photos while providing the highest level of customer service. The Sales Associates will also maintain cleanliness and professional presentation of the gift shop sales floor and at the photo areas.

ACCOUNTABILITIES:

Positively represent the Vancouver Aquarium through great service: