Lead the account services for retail and eCommerce in a bilingual environment. This role blends strategic oversight and team leadership to enhance customer interactions in Canada.
In this role, you'll manage a significant online program portfolio worth $4-8M. Your leadership will drive team performance and ensure retail boutiques operate efficiently, meeting budget expectations. Partnering with sales, you will design account strategies that support client needs and exceed goals. Your proactive approach to project management will foster a culture of accountability and improvement.
Key Responsibilities: • Own the online program's success, focusing on growth • Lead operations and staff for multiple retail boutiques • Build trusted client relationships for effective communication • Manage inventory, purchasing, and merchandising strategies • Prepare and forecast sales and budget expenses