Join our team as a Retail Banking Sales & Service Officer, located at 29 Water Street East. Focus on customer needs with personalized financial solutions and excellent service.
In this entry-level role, you will assist customers by handling transactions and inquiries while providing guidance on financial products. Your proactive approach will help promote digital banking options and enhance the overall customer experience. You will also collaborate with your branch team to support marketing efforts and operational tasks.
Key Responsibilities:
• Deliver seamless customer service and resolve inquiries
• Engage in needs-based conversations for financial advice
• Manage cash transactions and inventory activities
• Promote digital tools to simplify banking experiences
• Identify and report suspicious activities as necessary
Requirements:
• No previous experience required; relevant degree preferred
• Basic knowledge of banking products and digital tools
• Str...