Enhance restaurant partnerships as a Bilingual Restaurant Experience Advisor at Martin Brower. Use your strong communication skills and experience to drive customer satisfaction through education and support.
This role focuses on nurturing relationships with restaurant owners and ensuring effective communication across internal teams. Responsibilities include representing Martin Brower in customer interactions, conducting surveys, and analyzing data to implement action plans. You'll be pivotal during restaurant openings and closures, coordinating efforts for successful establishments.
Key Responsibilities:
• Represent Martin Brower positively to restaurant owners
• Educate on processes and resolve customer issues
• Analyze survey results and develop improvement plans
• Coordinate communication during restaurant projects
• Assist with training to foster positive team dynamics
Requirements:
• Post-Secondary education in a relevant field
• At least 3 years of...