Execute more complex transactions such as but not limited to overrides, Business Credit applications workflow secondary review, Customers, and partners escalations accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Monitor the daily workflow and distribution for own functional area and ensure required processing is completed meeting all Service Level goals.
Provide a broad range of operational support to the BBS Channel and is respons...