Job Information
Job Number
********
Job Category
Reservations
Location
Delta Hotels Riviera Nayarit An All-Inclusive Resort, Carretera Punta Mita Km 0.2, Cruz de Huanacaxtle Riviera Nayarit, Nayarit, Mexico, *****
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Responsibilities
Oversee accuracy of room blocks, reservations, and group market codes.
Communicate company values and/or culture to new employees.
Review and implement new Reservations procedures.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to ...