AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. As a Business Analyst in Services, you are responsible for the understanding and application of business processes and user workflows as it relates to Services-related IT development activities. The Business Analyst role will support the configuration of requisite features, requests, product backlog items, requirements, and test cases to achieve desired outcomes for the Services domain. Additional primary responsibilities include the completion of QA testing for deployed features and bugs/defects, as well as assisting with user guide(s) and/or standard operation pro...