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Representative - Customer Service

Hospitality Full Benefits Career Growth
Company

Wesco

Location

Panama, Panama

Posted

June 03, 2026

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About This Opportunity

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
  • Process payments for cash account customers.
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
  • Back-up support to sales counter with walk in and telephone inquiries.
  • Qualifications:

  • High School Degree or Equivalent required
  • Associates’ Degree (/College Diploma (Canada) preferred
  • 2-4 years...