Enhance operations and customer experience as an Operations Manager at Rentokil-Terminix. Take charge of managing pest control teams while driving service excellence and operational efficiency.
In this vital role, you will oversee pest control operations, ensuring staff deliver superior service and client satisfaction. You should possess 3-5 years of management experience, with a focus on customer service and pest control. Flexible scheduling and travel throughout the territory will be key components to the role, along with financial performance oversight and reporting.
Key Responsibilities: • Oversee daily pest control operations and technician management • Direct staff in service quality and client care • Manage revenues and control operational expenses • Travel to meet with clients and support technicians • Compile weekly, monthly, and yearly operational reports