Description

PRINCIPAL FOCUS:

Under the direction of Rentals management, the Rentals Consultant is responsible for providing professional, knowledgeable and efficient advice and assistance to enable customers to rent the appropriate products on time via a positive customer experience.

PRIMARY RESPONSIBILITIES

• Provision of best in class service to customers
• Assess and analyze customer requests either in person, via emails or phone calls or when prepping equipment, to ensure that the best solution is provided for the customer’s needs.

When Prepping Equipment

• Prep equipment orders quickly and on a timely basis
• Conduct tasks carefully and thoroughly
• Test, double check and store accurately
• Keep personally up to date on products through Visnet, seminars, web, magazines, discussions with colleagues, membership in associations etc.
• Keep environment organized, clean a...