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Renewals Specialist

Hospitality Full Benefits Career Growth
Company

Fortra

Location

canada, Canada

Posted

March 16, 2026

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About This Opportunity

Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started. 

This position is responsible for overseeing and driving the renewals process for key customer accounts, ensuring customer retention. This position will work cross-functionally to optimize revenue, develop renewal strategies, and maintain strong customer relationships for the assigned customer accounts. 

WHAT YOU'LL DO

Renewal Management:

  • Lead end-to-end renewal negotiations for high-value accounts, ensuring timely and successful contract execution.
  • Analyze customer usage data and feedback to present tailored renewal proposals that address customer needs.

    • Strategic Planning:

  • Develop and execute account-specific renewal strategies to maximize retention rates and identify upsell opportunities.
  • Partner with Sales, Customer Success, and Product teams to align renewal plans with broader business ...