Elevate your career in operational management as a Renewal Operations Specialist at Trackforce, where Hybrid work thrives. You will focus on renewals administration, systems, and forecasting to drive revenue retention.
In this pivotal role, you'll manage the operational backbone of Trackforce's renewals program. Collaborating with Renewal Managers, Client Success, and Finance, you ensure seamless execution of renewal activities across Salesforce and NetSuite systems. Your expertise in process management will be instrumental in maintaining data integrity and operational efficiency.
Key Responsibilities: • Administer end-to-end renewals operational processes • Populate and maintain renewal opportunities in Salesforce • Validate pricing strategies aligned with customer retention • Generate operational renewal communications and templates • Maintain renewal reporting accuracy and dashboards