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Renewal Account Manager

Hospitality Full Benefits Career Growth
Company

MCAP

Location

Waterloo, Canada

Posted

March 23, 2026

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About This Opportunity

The Role

The role of the Renewal Account Manager (RAM) is critical to the success of borrower retention and managing investors’ expected rate of return.Accountabilities include all aspects of re-underwriting the loan at renewal by proactively contacting our borrowers whom MCAP wishes to retain; potentially in advance of, and throughout the 90-days prior to their maturity date and obtaining updated documentation from borrowers to be used in the re-underwriting process.

This position is accountable for managing the assigned segment of upcoming maturities each month by reviewing and determining the best option for the client, the investor and Eclipse. The RAM is accountable for overseeing complex renewals and pricing to ensure Investor(s) guidelines and the Eclipse Risk Based Methodology are adhered to in order to mitigate the risk of ‘orphan loans’.The RAM is accountable for completing a detailed write-up on all loans which are ‘priced to leave’ and is also...