Join Cencora as a Patient Support Specialist dedicated to enhancing patient medication experiences. This remote role focuses on education, coordination, and communication for effective therapy navigation.
As a Personal Care Specialist at Cencora, you will support patients through every phase of their medication journey. Your responsibilities will include managing reimbursement processes and acting as a liaison with pharmacies and insurance partners. Collaboration with Field Case Managers ensures comprehensive care and efficient onboarding of patients.
Key Responsibilities:
• Guide patients in navigating their medication journey
• Communicate essential program services to patients
• Manage prescription coverage renewals and pharmacy interactions
• Collaborate with Field Case Managers for effective support
• Proactively address patient challenges and provide assistance
Requirements:
• Bilingual English/French for Quebec roles
• Customer service experience is...