Join the forefront of culinary experiences as a Customer Happiness Specialist. Champion exceptional customer journeys by engaging clients and recommending tailored experiences in a flexible remote position.
In this pivotal role, you will connect with potential clients and assist them in discovering exquisite culinary options. Providing top-notch support from inquiry through booking, you’ll help to create unforgettable moments. Your skills in communication and issue resolution will play a significant role in enhancing the customer experience at every step.
Key Responsibilities: • Engage inbound leads and guide them through booking • Understand client goals and suggest relevant culinary experiences • Facilitate seamless booking processes and resolve queries • Maintain ongoing customer communication and follow-ups • Collaborate with culinary partners to finalize event details