This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision
**We are looking for a talented Parts Support Advocate to join our team specializing in Parts Research Support for Cummins, Inc. in Canada, 100% remote**
**Monday - Friday 7 am - 8 pm Local Canada Time**
**Will make an impact in the following ways:**
+ Complete customer support activities for end-users, distributors, and dealers + Perform issue resolution utilizing internal systems and support tools + Maintain detailed records of customer inquiries and resolutions + Adhere to Cummins Health, Safety & Environmental policies + Ongoing development on new and existing Cummins processes, systems, and practices + Maintain proficiency in multiple communication channels (chat, email, phone)