A technology services company is seeking a Level 2 Cloud & SaaS Support Technician to provide support in a cloud-first IT environment. The candidate will troubleshoot escalated Tier 2 issues across macOS and cloud platforms while supporting users in fully remote settings. A strong technical background and bilingual proficiency in English and Spanish are essential for success in this role. The position offers full benefits in alignment with Colombian labor law, ensuring you thrive in a supportive work culture.
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