Become a Claim Manager at Empire Life, working remotely or hybrid from Kingston, Toronto, or Montreal. Utilize your disability management expertise to ensure efficient claims processing and impactful customer service.
Empire Life is seeking a Claim Manager for their Group Operation team, offering a chance to express interest in anticipated positions. This role requires effective handling of disability claims, applying best practices, and ensuring compliance with industry protocols. You will be expected to manage claims, interview clients, and create sustainable return-to-work plans.
Key Responsibilities:
• Evaluate eligibility for initial and ongoing payment claims
• Manage active claims with best practices
• Conduct interviews with claimants and employers
• Communicate proactively about claim status
• Develop case management plans for return-to-work
Requirements:
• 2+ years in disability claim management
• Bilingualism in French and English is an asset