Seeking a responsible and service-oriented individual to provide customer service and administrative support in a structured and fast-paced environment.
Key Responsibilities
Attend to counter service and handle telephone enquiries
Provide assistance to members of the public on application-related processes
Support processing of applications and assigned administrative tasks within stipulated timelines
Handle high volume of work items using internal systems and ensure timely completion
Assist in scheduling and coordination of appointments, hearings, or case-related listings
Follow up on instructions from supervisors and ensure timely completion of assigned matters
Notify relevant parties on scheduled appointments or sessions via appropriate channels
Support general records management and administrative duties