Registered Practical Nurse

The Patient Flow Navigator (PFN) uses clinical skill and judgement to support the flow of patients throughout the hospital. Working in tandem with the Bed Allocation Officer, the PFN liaises with the inpatient clinical unit staff to place patients in a timely manner from the Emergency Department as well as from community. Additionally, the PFN manages bed requests from outside facilities using the Criticall system. Leadership and customer service skills are key to ensuring that patients are placed appropriately.

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