In this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer a competitive salary and total rewards package, along with a positive work environment built on solid corporate values:  integrity, mutual respect, collaboration, passion, service and alignment.

The Registered Technician works closely on a daily basis with the Member Contact Centre and the Pharmacy to process member prescription requests.  The Technician will be responsible for processing prescription refills through Kroll and responding to and taking action on member requests as appropriate within his/her scope of practice.

ESSENTIAL FUNCTIONS:

• Accurately process prescriptions through Kroll including third party adjudication and rescheduling of next fill
• Answer questions and/or resolve customer issues according to Ontario College ...