Job Summary

The role is a uniformed member of the Airport Operations leadership team and is responsible for Porter’s safe aircraft turn performance, passenger service experience, ground handling, and team member experience within the station. The role works collaboratively with the carrier's designated ground handler(s) to ensure a safe, on‑time and positive customer experience. As part of a rotating schedule, the role provides leadership at a designated focus station and throughout the region in collaboration with Station Leadership and other team members. The role is responsible for the consistent execution of defined safety, operational, passenger service, and ground handling standards. The role identifies and eliminates barriers to reduce station‑controllable delays by working cross‑functionally with our Ground Handling partners to minimize both system controllable and uncontrollable delays. In partnership with the Ground Handler the role works diligently to achieve ...