Reports To: General ManagerA mind built for excellence. A spirit built for service.What does a Restoration Client Experience Manager (RCEM) with Paul Davis do?
Celebrate completion of projects with a team of skilled tradespeople, homeowners grateful to be back in their homes, and your Paul Davis team members
RCEM's establish and maintain strong relationships with clients
RCEM's manage a team responsible for implementing the insurance claims process
Continuously learn about improving results and setting proper expectations of others
Learn new things daily about construction and building homes
Review estimate and present to homeowners
RCEM's inspect homes for initial damages and ensure a smooth client experience.
Review reconstruction schedules and approve and ensure prompt progress
Drive Sales results through best in the business client experiences