Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs.
Receiving and distributing mail, including packages and letters.
Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options.
Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry.
Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighborhoods.
Arranging for repairs or other maintenance services for clients’ homes or businesses.
Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines.
Coordinating repairs with contractors and clients, sch...