**Additional Information** **Job Number** 26065846 **Job Category** Rooms & Guest Services Operations **Location** Rua Latino Coelho, 1, Lisbon, Portugal, Portugal, 1069 VIEW ON MAP (https://www.google.com/maps?q=Rua%20Latino%20Coelho%2C%201%2C%20Lisbon%2C%20Portugal%2C%20Portugal%2C%201069) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and informati...