Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who's a quick learner that can help us grow and nurture our call center.This position requires a big picture thinker who is strategic in customer acquisition and retention.To hit the ground running you'll need a track record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed!
**Responsibilities**:- Troubleshooting agent's questions, guiding them through difficult calls or issues- Aggressive and organized approach to Performance Management with the abilityto consistently follow through with action plans- Mentoring, training, and developing agents for career progression, performanceimprovement, and recognition purposes- Process weekly sales leads reports for submission, Evaluate performance withkey metrics- Manage the day to day operations of the Sales Team, including monitoring calls- Buildin...