Drive customer satisfaction as a Client Service Specialist with RDV. This position prioritizes building relationships and efficiently managing client interactions.
You will play a crucial role in identifying and addressing client needs. Your responsibilities will include managing a high volume of calls, resolving complaints, and assisting with store operations, all while following established procedures to ensure a seamless customer experience.
Key Responsibilities: • Assess client needs to achieve satisfaction • Develop trust through effective communication • Maintain detailed records of interactions • Handle inquiries about warranties and sales terms • Assist with repairs and orders in-store
Requirements: • 3 to 5 years of experience in customer service • Excellent verbal and presentation skills • Ability to multi-task and effectively manage time