RBC is seeking a dedicated Bilingual Insolvency Officer to join their Montreal team, focusing on effective client interactions in both English and French. Leverage your skills to resolve complex insolvency issues.
In this comprehensive full-time role, you will handle intricate transactions related to bankruptcies and credit counseling, relying on over two years of collections experience. Your expertise in risk assessment and compliance will be key as you navigate calls from clients and industry professionals, ensuring high-quality service.
Key Responsibilities:
• Manage bankruptcy and credit counseling service operations
• Utilize judgment in service approval and negotiation
• Field calls from clients and partners effectively
• Generate and complete risk assessment reports
• Address specific operational issues and queries
Requirements:
• At least 2 years of experience in collections
• Bilingual in both English and French
• Proven problem-solving and neg...