Maintains all Quality Management System (QMS) documentation up to date
Provides training as needed, aiming at standardization and preservation of functional knowledge (systematization of knowledge/“know-how”)
Plans and coordinates first-party (internal) audits related to the QMS/EHS (ISO 9001 and ISO 22716), including resulting actions
Monitors feedback from departments regarding action plans generated during the process
Supports second-party (customer) and third-party (certification bodies, government agencies, others) external audits, as well as follow-up actions (action plan responses, non-conformance reports)
Reviews documentation related to customer requirements (manuals and similar documents) submitted by Sales Administration, promoting multidisciplinary analysis
Monitors responses to customer self-assessment questionnaires (when related to integrated management systems), submitted by Sales...