Where Work Meets Adventure
Department: Clinical Operations
Reports to: EVP, Clinical Services
Job Type: Full-Time, Permanent, Hybrid working 2-3 days/week
Posting closes: Sunday June 21, 2026
Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada’s only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being.
KHP is seeking a Quality Improvement &Client Safety Manager to lead the development and implementation of enterprise-wide quality improvement, client safety, and continuous improvement systems across our virtual mental health services.
Reporting to the EVP, Clinical Services, this newly created role will establish quality governance structures, performance measurement frameworks, incident management processes, and accreditat...