Our client in the Food Industry is currently seeking a Quality Compliance Specialist to join their team. This is a permanent role with a great Company, offering a great working environment.Duties and Responsibilities:
Updating & maintaining documentation control
Support certification programs
Co-ordinate 3rd party testing and non-compliance follow ups
Creating and maintaining quality training decks with internal departments and employees
Participate in audits, includes reporting of findings, follow-ups and corrective actions
Manage customer and consumer complaint systems and portals
Communication with customers and consumers to address and resolve complaint issues and inquiries
Compile and evaluate complaint data into trends, graphs and decks
Maintain BRC systems including FSQM, HACCP, Food Safety Plan, Audits, Risk Assessments, Validations etc.