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Quality Assurance Specialist

Hospitality Full Benefits Career Growth
Company

Cainiao Group

Location

nezahualcóyotl, Mexico

Posted

June 12, 2026

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About This Opportunity

ResponsibilitiesResponsible for establishing the end-to-end quality management system for the express delivery network and driving quality-related initiatives.Collaborate with quality-related teams across different functions, such as customs clearance, sorting/distribution, and last-mile delivery, to improve end-to-end timeliness and service quality.Develop targeted improvement plans based on key quality data and drive operational teams to implement and improve accordingly.Handle other key tasks assigned by the General Manager.QualificationsExperience: Experience in the express delivery industry or quality management is required.Languages: English and Spanish can be used as working languages.Excel proficiency is required; SQL skills are preferred.Entry qualifications: Must have valid entry eligibility for Mexico, such as a Japanese visa, U.S. visa, U.K. visa, or Mexico residence card.Required SkillsExperience in the express delivery industry or quality management.Proficiency in Exce...