As the Manager for Production Support Engineering team, you will have the opportunity to lead a high performing team that will lead us to have the fastest, most reliable and most accurate command center, in order to address incidents in the production environment and communicate with stakeholders. You will be in touch with the most challenging products in both Issuing, Acquiring and Banking platforms.
We're looking for someone who has the innovation and creative thinking that's required to develop outside the box solutions, and the emotional intelligence required to lead a fast paced business and inspire a team of people, are the most important parts. We are also looking for enthusiasts of Automate Everything culture aiming to spread it out.
Head of PSE drives his/her team to work closely with product engineering teams to gather information, understand dashboards and alerts, and map the whole ecosystem of the existing products. He/She will engage the PSE team and incentivize them...