The main function of the Provider File Processor is to process provider referrals within time service and achieve quality standards.
Accountabilities :
Process Workflow and webform referrals following established guidelines
Validate provider eligibility according to set protocols: this will require additional investigation including telephone contact with providers and/or appropriate Regulatory bodies and Associations
Ensure provider eligibility and information is maintained on the provider database
Qualifications and Competencies :
Strong keyboarding skills.
Ability to work independently and as part of a team
Strong communications skills, both written and verbal
Excellent problem solving and decision making skills
Well-developed customer service skills, demonstrated through speaking with internal and externa...