The role is to manage delivery of a project, driving operations and delivery governance, ensuring the right talent supply chain to optimise customer satisfaction and cost of delivery.
Responsibilities
Delivery Management
Ensure seamless delivery of projects
Deploy optimum project delivery structure post transition/migration phase by evaluating budget, costs, risks and staffing requirements
Create quarterly project charter with well-defined weekly project trajectory as per project specifications and requirements, ensuring adherence to schedule, quality, efforts and costs
Ensure 100% compliance to Project SLAs, information security protocols and other customer contractual obligations
Monitor and address internal and external audit findings to avoid major non-compliance or deviations from the SLA
Liaise between customer and internal technical del...