Project Engineering Specialist

Join our team as a Project Engineering Specialist. The Project Engineering Specialist is the technical expert responsible for the implementation and support of surface solutions (products) from the respective product lines. This role is responsible for product implementation to the end customer, including installation, configuration, customization, commissioning, training, stabilization, and ongoing support.

Work Type: Hybrid

Responsibilities

• Lead the successful implementation of surface solutions (products) in our local market.
• Answer customer inquiries and help them resolve any issues they may have with the product. Provide information, troubleshoot problems, or escalates issues to other teams.
• Investigate and diagnose product issues reported by customers. Work closely with engineering and other teams to resolve problems quickly and efficiently.
• Create and maintain doc...