Drive EV mobility solutions as a Program Success Manager with a focus on customer experience in Southern Ontario. This role is pivotal in supporting home charging programs and fostering partnership success.
As a highly motivated manager, you will oversee onboarding, training, and account coordination within the rapidly expanding electric vehicle sector. Your bilingual skills in English and French will enhance customer interactions, while your travel to client sites ensures strong partnerships. This multi-functional role emphasizes effective communication and proactive engagement to ensure program success across Western/Southern Ontario.
Key Responsibilities:
• Serve as the main contact for dealerships across the region
• Manage ongoing delivery of home charging initiatives
• Onboard new partners and support existing dealer development
• Engage actively with accounts for satisfaction and activity tracking
• Update stakeholders on timelines and program insights
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