Lead the Holocaust Survivors Services Program at Circle of Care in Toronto. This hybrid managerial role emphasizes high-quality, client-focused care for this vulnerable community.
In your role as the Manager, you will oversee the delivery of culturally sensitive care while guiding a team of Case Managers. Strategic planning includes monitoring operational metrics, managing a program budget, and fostering collaboration to meet client needs effectively. You will play a vital role in enhancing service delivery outcomes and ensuring compliance with organizational policies.
Key Responsibilities: • Provide oversight of budgetary expenditures and trends • Implement continuous quality improvement initiatives • Guide and manage staff performance and professional development • Prepare detailed reports for funder approvals and evaluations • Address client care concerns with empathy and professionalism