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Program Manager for Client Operations

Hospitality Full Benefits Career Growth
Company

Wrapyourbook

Location

remote, Canada

Posted

May 20, 2026

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About This Opportunity

Drive operational excellence remotely with Wrapbook as a Client Operations Program Manager. Lead cross-functional initiatives, maintain project clarity, and foster collaboration in this critical role.

In this key position, you will maintain oversight of all active Client Ops programs at Wrapbook. Your essential duties include driving effective planning rhythms, holding stakeholders accountable, and creating clear reporting mechanisms. As an ideal candidate, you are equipped to manage complex challenges and ensure progress within an ambitious SaaS environment.

Key Responsibilities:
• Drive quarterly planning and initiative reviews
• Create and manage operational documentation frameworks
• Hold key stakeholders accountable to their commitments
• Facilitate critical alignment and decision-making sessions
• Maintain a centralized view of all active projects

Requirements:
• Minimum 5 years in program or strategic ope...