Lead compliance efforts at The Salvation Army as a Program Compliance Manager. This vital role oversees casual staff and ensures adherence to Ministry standards while fostering quality service.
As the Program Compliance Manager, you will report to the Director and supervise casual staff to guarantee compliance with operational policies. Key skills required include staff training, performing audits, and efficient complaint handling. This position is crucial in creating a supportive environment for staff, ensuring they deliver quality service and adhere to all regulatory standards.
Key Responsibilities:
• Manage recruitment and employment relations for casual staff
• Develop training plans and implement compliance audits
• Monitor adherence to Ministry standards and policies
• Review and respond to complaints within 24 hours
• Prepare and submit documentation and required reports
Requirements:
• Minimum three years supervisory experience in social services
•...