POSITION TITLE:

Product Support Technician – Heavy Construction Equipment

LOCATION:

Hamilton, ON

Build Your Career Where Expertise Meets Impact

Are you the kind of technician who doesn’t just fix problems—but wants to understand why they happen and how to prevent them? Do you enjoy being the expert others rely on, whether in the shop, on-site, or in front of a training room?

As a Product Support Technician , you’ll be at the center of our dealer and customer network—combining hands‑on technical work, training, and collaboration with global factory teams. This is more than a wrench‑turning role; it’s your opportunity to influence product performance, elevate service standards, and make a visible impact across the business.

What You’ll Be Doing

Own the Technical Challenge

• You’ll be the go‑to expert when it matters most:
• Diagnose, troubleshoot, and resolve complex equipmen...