Location: Vancouver, BC

Role: Product Reliability Engineer (Analytics)

Reporting to: Manager – Reliability

Job Responsibilities:

• Assist with developing accurate and valid reports within defined KPI’s and metrics.
• Contributes to improvements and understanding of system reliability KPIs.
• Gathers, analyzes and interprets product reliability data and statistics, through a variety of appropriate methods.
• Assists with collating failure statistics to conduct trend analysis of system failures.
• Provide formal reports to clients and internal stakeholders on specific failure events and trends in both Spanish and English.
• Assists with identifying continuous improvement opportunities for collecting and reporting of reliability data on products and components.
• Collaborates with Data, Operations, Field Services, and Engineering to build an aligned understanding of system and component reliability.
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